Home > Uncategorized > Phoning it in

Phoning it in

Well, I decided this morning to go ahead and order a new smartphone. I’d just about settled on the model that charged the least monthly fee, and I called the store this morning to make sure I could keep my current number. So I went to my account page, hit the upgrade button, and picked out that cheap/discounted model.

However, to confirm the order, I had to enter a code that they texted to my old phone. Not a good idea when my old phone barely worked. I still had some charge left, though, so I turned the phone on and waited for the text — although the first two texts I got were spam. It took a long time before their code finally came through, which was a relief. Still, it’s annoying that they didn’t have the option to e-mail the code or something. How do people manage if their phones are broken even worse than mine?

Unfortunately, it turns out there are a couple of up-front fees I’ll need to pay after all. It comes out to roughly 80 extra dollars I’ll have to pay by the end of the year, and I just have to hope that fits within the very, very tight budget I’m operating under until late December at the earliest. (I still welcome Patreon subscriptions or PayPal donations.)

To my surprise, I was told the phone would be delivered to my door within a couple of hours. Again, they said they’d use my mobile phone as the contact number, and it was tricky to find a way to ask them to use my landline instead, but I finally achieved that through e-mailing their help address.

This was supposedly “contactless” delivery, but it took a fair amount of near-contact through my open front door, for they (the guy brought a trainee along) had to install my SIM card and transfer my MicroSD card and so forth to get it set up out in the hallway. Apparently it’s not as easy for the customer to do those things with this model. I don’t think it opens up at all; there’s actually a special pin included that you need to use to eject the SD card, and I didn’t even see how it was done. Anyway, we all had masks on and I had my windows open and the ventilation fans going, and I used hand sanitizer as appropriate.

Annoyingly, they’ve changed the design for the charger plug port. There was a charger included, but the new phone is not compatible with my existing charging cords, including the long one I need if I want to use the phone as GPS in my car, since the outlet is inconveniently placed. Well, it’s not like I was planning a trip anytime soon.

Another inconvenience is that it turns out my old data wasn’t backed up after all. Luckily that was mostly just my contacts list, and I don’t know that many people, so it’s a short list. I wasn’t sure the old phone retained enough charge to let me copy the list manually. But it turns out I still have an older, non-smart phone, and though its soft plastic shell has gotten decayed and sticky, it still functions, and once I charged it, I was able to access its contacts list and copy the numbers manually. I still needed to turn on my old smartphone long enough to add or update newer contact info and double-check the older info, but it reduced the amount of time I needed to have the phone turned on.

One odd loss of function: The new phone only lets me enter one contact number per person, as far as I can tell. Both my old ones let me enter more than one.

Luckily it’s proven easy to set up other things, since my e-mails, Kindle books, library rentals, etc. were stored in their respective clouds and I just needed to install and sign into the apps. So I’m mostly set up now, at least the essential stuff, though there are still some things I need to sort out. For instance, hopefully the new “Notes” widget is downward-compatible with the memos I backed up onto my desktop just in case I couldn’t transfer them directly from my old phone — which I can’t.

The phone is not much wider than my old one, but surprisingly a good deal taller. I was able to fit the old one entirely in my shirt pocket, but this one sticks out of it more and is more likely to fall out. It’s a weird aspect ratio, maybe designed with watching widescreen movies in mind, though I doubt I’ll be doing any of that on the phone. Still, it should be good for reading e-books or Facebook or the like.

The best news (aside from actually having a working phone again) is that I’m once again able to play audiobooks from the Hoopla library service on my phone. I’ve been going through their catalog of Doctor Who audio dramas for a few months now, and I’d come to enjoy listening to them on headphones while I did other stuff around the apartment or stood out on my balcony. But they suddenly stopped working on my phone a while back, and they didn’t always play on my desktop either (I found I had to shut down and restart Firefox to get them to play, and even that didn’t always work). It might’ve been a software compatibility issue, or maybe the first sign of my phone’s recent breakdown. When I contacted tech support, they could only tell me that they didn’t support my old phone anymore, but I wasn’t sure if that was the cause of the failure or just a statement that they couldn’t advise me on the cause. Anyway, it’s a moot point now. I can listen on my phone again! Although for some reason, the headphone jack is on the bottom edge now. I’ll have to keep it in my pocket upside-down.

Another apparent loss of function: My old phone let me scroll through the home screen pages in either direction; I could go forward from page 1 to 2 or backward from page 1 to 3, as needed. This one doesn’t have that “wraparound” capability. If I hit one end, I need to go back the other way. But since it’s a bigger screen, it looks like I’ll be able to fit all the stuff I need on just the first two pages.

So anyway, I’m mostly back in business now, much sooner than I expected. It’s my first real taste of how the retail industry has adapted to COVID — now they make house calls. I wonder if that might persist even once things go back to normal.

And while it’s good to have a new phone, I’ve now lost pretty much the whole day dealing with this instead of writing. At least I’ve sorted most of it out by now, so I can put this behind me and get back to work.

Categories: Uncategorized Tags:
  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: